Teaching

I bring the field into the classroom. Every fall semester, on purpose.

At Polytechnique Montreal, my alma mater, I lecture on User Research at the master’s level in an engineering faculty.

I tweak the curriculum every year. Not because the fundamentals change, but because the field keeps evolving. When generative AI entered the conversation, I did not add a warning slide about it. I integrated it as a required tool, then built critical thinking exercises around it, contrasting what AI produces with what real field research actually surfaces. My students learn to use AI fluently and to know exactly when not to trust it.

What they say

Satisfied partners.

  • Travail très bien structuré, propositions constructives et actionnables

    Infirmier
    ·
    Clinique spécialisée
  • C’était très intéressant et la démarche va nous permettre de cibler nos interventions pour améliorer notre parcours numérique.

    Coodinatrice de financement
    ·
    O.B.N.L.
  • Très pertinent! Votre beau travail aura un impact certain !

    M.D.
    ·
    Clinique spécialisée
  • The students were very professional and provided very informative, clear and helpful information. They gave an excellent and thorough presentation of their findings. I was very pleased with their work.

    M.D.
    ·
    Youth hospital.

01

Grow people toward where they want to go.

I listen to my team and work with them to achieve their goals.

02

Overtime is a design failure.

No one on my team should be constantly overworked, nor should my users. I look for broken processes and systems, not broken people.

03

Cognitive waste is the enemy of great design.

I am ruthless about eliminating unnecessary steps, confusion, and mundane tasks.

04

Design Ikigai.

I design at the intersection of user needs, business imperatives, technical constraints, and aesthetics.

05

Rooted in data, led by judgment.

I gather just enough evidence for each situation, then I make the call.