Designing enterprise software at scale
What Redwood, Fusion Applications, and AI-enabled workflows taught me about design maturity ROLE Senior Principal UX Designer ● COMPANY Oracle ● TIMELINE 2022-2026 THE CONTEXT Oracle operates at…
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Designing trust into an early AI-supported baby health app
Designing trust into an early AI-supported baby health app How I helped Little Angel Medical clarify its market, redesign Child Health Monitoring for growth, and prepare to measure…
How we built trust in AI among warehouse workers
In 2022, before AI design became a mainstream conversation, I was working on one of its hardest problems: how do you make warehouse pickers trust an AI system…
Designing Isn’t the Hard Part, Making it count is.
When I joined Tecsys, UX existed in pieces — embedded in other roles, but not really influencing how decisions were made. The product was powerful, yet far from…
Reducing cognitive load in hospital receiving workflows
Hospital receiving workflows are deceptively complex. Packages arrive at the dock, and from there, things get murky — items get lost, orders tracked on paper, staff with no…
When Research Challenges Business Models
I joined an organization where UX was brought in to execute, not to inform. I left one where research shapes how the organization is structured and how decisions…
When Speed Beats Design, Trust Pays the Price
Sun Life Financial launched Lumino Health fast, without UX. It did not meet its goals. I was brought in with a simple brief: redesign the site and hit…
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